Cancellation and refunds
Version 2026-09-16.1 · 2026-09-16
Operator and contact
Yektli. Chamblee, Georgia, United States. [email protected].
Seven days for every payment
You may request a full subscription payment refund within 168 hours of the confirmed charge, including the first payment and every renewal. Eligibility is based on when we receive the request, not when we respond. Email from your account address with the payment date or reference. Do not send full card details, SSNs or passwords. We will verify ownership.
Amount and method
We return the amount actually charged, including tax, to the original payment method, minus any earlier partial refund. Discounts do not create extra cash. We will notify you when the refund is initiated; bank and processor timing varies. If a bank dispute is open, we will coordinate to avoid duplicate refunds without restricting your right to complain.
Cancellation and access
Cancel renewal in Settings → My subscription, or email support if you cannot access it. Paid access continues until the paid period ends unless refunded. A confirmed refund of the current period cancels renewal and ends the associated paid access. It does not automatically delete your account or data. Requests affecting another period will be coordinated with you.
After the deadline
After seven days we do not offer ordinary refunds or unused-day proration. We review duplicate payments, unauthorized charges and errors, and honor refunds and mandatory rights required by applicable law.